Complete features

Everything to boost your conversions

EcomBot includes all the necessary technological building blocks to deliver an ultra-responsive and personalized shopping experience.

Conversion & Sales Boost

Proactive tools designed to turn your visitors into buyers and increase average order value.

Flagship Feature

Proactive Anti-Abandonment

The AI detects inactivity or exit intent and intervenes with a targeted, personalized hook based on the product being viewed. Zero spam: it only appears if it has genuinely useful information to offer.

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Hybrid Carousel & Refinement

The product discovery experience just got better! For searches returning many results, the chatbot now displays a visual 'Top 10' best-sellers preview.

Documentation

Instant Search Assist

The appearance of the Search Assist bubble is now instantaneous and latency-free. The hook message has also been reworked to be more engaging.

Search Assist & Zero-Results Rescue

The AI intercepts the site's search bar. If no results are found, the agent immediately takes over with its semantic engine to save the sale.

Documentation

Smart Filters (TF-IDF)

The AI extracts discriminating keywords from product names to create dynamic filter buttons and intuitively narrow down searches.

Documentation

Promotional Offers

Configure targeted offers to trigger proactive sales.

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AI Sales Guidelines (Cross-Selling)

Define targeted sales rules based on specific categories or SKUs. The AI adapts in real time to the visited page to push a sales pitch with pinpoint accuracy.

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Intelligent Recommendations

The AI detects your visitors' interest and automatically suggests complementary products (Card Slide-in & Chatbot) to boost your average order value.

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Magic Closing (Cart Links)

The AI transforms conversations into sales. It directly adds the product to the customer's cart and applies your promo code via a magic link native to the CMS.

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Smart Upsell & Cross-sell

The AI analyzes the current cart and customer behavior to intelligently push complementary products and increase the average order value.

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Product AI Instructions

Control the AI's pitch product by product. Edit secret sales instructions from the SaaS or WooCommerce with instant bidirectional synchronization.

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Intelligent Support Escalation

When the AI doesn't know the answer, it guides the user to the right contact with clickable call and email buttons.

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Artificial Intelligence & Experience

An autonomous agent that understands purchase intent better than a simple search bar.

Flagship Feature

Proactive Sales Advice

Faced with a vast catalog, the agent asks qualifying questions (size, budget, style) to offer tailored support.

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Dimensional Precision (Search Assist)

Zero tolerance on dimension errors to eliminate noise. If a customer asks for a specific size (e.g., 140x190), the AI instantly filters and isolates the exact match.

Documentation

Analysis Indicators (Labor Illusion)

Improved AI perception! During complex processing, the chatbot now displays dynamic status messages to reassure the customer.

Long Documents (Agentic RAG)

Import your T&Cs and manuals for on-demand AI consultation.

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Semantic Search

Connected to PostgreSQL with pgvector, the agent uses advanced vector search to recommend the right product, even if the customer uses their own words.

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Agentic Orchestration

The AI decides when to consult the FAQ, when to search for products, and automatically selects the best filters (categories, prices, sales).

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Interactive Product Carousel

Search results are displayed in a visual carousel with images, prices, promo badges, and direct links to product pages.

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AI Knowledge Base

Complete CRUD to enrich the agent with your FAQs, T&Cs, hours, delivery. Intelligent injection into the prompt for 100% reliable answers.

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Continuous Learning

Unanswered questions are logged automatically. Turn them into AI rules in one click from the insights dashboard.

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Multi-Criteria Search

Your customers can now filter and sort by price, popularity, or arrival date thanks to an AI agent acting as a true sales expert.

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Voice Recognition

A native 'Push-to-Talk' microphone button frees your users from the keyboard. Chat with the AI while keeping your hands free.

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Intelligent Visual Feedback

The widget displays the AI's actions in real time (Searching promotions, Analysis...). Your customers intuitively understand the chatbot's expertise.

Documentation

Animations & Engagement

Capture attention with Premium interactions (Pulses, shimmers, greeting messages) designed to maximize engagement on your widget.

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Contextual Awareness

The chatbot detects the URL of the visited product or category in real time to offer hyper-personalized advice, without the customer having to specify their request.

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Dynamic Search Filters

The AI analyzes search results in real time and instantly suggests the best filters (categories, attributes) to help the customer refine their choice.

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Semantic Expansion

The search engine automatically expands queries to cover even more synonyms and prevent 'no product found' dead ends.

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Tracking & ROI Proof

Stop navigating blind. Track every dollar generated by the chatbot in real time.

Flagship Feature

Server-Side ROI Tracking

Prove the value of your AI! The system silently tracks sales generated by the chatbot and links them directly to WooCommerce orders via our secure server infrastructure.

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ROI Generated

+1250

Carousel Preview (Admin)

Administrators can see exactly the products as they were presented to the customer via a full rendering of carousels in the conversation history.

Unlimited Analytics

The analytics dashboard supports pagination to display your store's entire history, without limits.

Documentation

Ignored Hooks Analytics

Instantly identify which proactive messages are ignored by your visitors to optimize your sales guidelines.

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Assisted Sales Tracking V2

A new Server-to-Server infrastructure ensures that every AI-driven purchase is 100% tracked in your dashboard.

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Assisted Sales Dashboard

Analyze the AI's impact with irrefutable proof. Visualize sales, ordered products, and the intent analysis generated by the AI.

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Strict Attribution

A rigorous tracking model that separates active sales (actual interaction) from passive sales to guarantee a 100% honest ROI calculation.

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Smart Journey Tracking & Funnel

Visualize your prospects' entire journey (Product Page, Cart, Checkout) as a beautiful visual funnel and capture their identity at checkout.

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Insights & Analytics

Comprehensive dashboard: conversations, satisfaction, and logging of unanswered queries to identify missing products your customers are looking for.

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Advanced Engagement Analytics

Visualize exactly how your customers interact with the widget over time using dynamic line charts and a cleaner tabbed layout.

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UTM Tracking & Analytics

The AI agent dynamically appends your UTM tags to every suggested link for seamless Google Analytics attribution tracking.

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Geolocation & Visitor Tracking

Identify your visitors at a glance. The dashboard displays each user's city and country, and automatically links their different chat sessions together.

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Customer Recognition

The AI automatically identifies your customers (logged in or guests at checkout) for a highly personalized greeting and precise sales tracking in your dashboard.

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AI Diagnostics & Alerts

Instantly spot products generating AI traffic without conversion, and optimize them with AI recommendations (missing instructions, price review).

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New 'Conversion' Dashboard

Clinically track the Chatbot Conversion Rate, checkout abandonment rate, and the proportion of identified visitors in a dedicated tab.

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Manual Attribution Audit

Maintain complete control over your statistics. An audit tool allows you to manually unattribute a sale if the AI's intervention was not decisive.

Cross-Session Persistence

The chatbot securely saves your visitors' identity (phone, email) to automatically recognize them during their next visits to your site.

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S2S Attribution (Cart Abandonment)

100% Server-to-Server capture of the email and cart contents as soon as the customer begins checkout. Never lose touch even if they abandon before paying.

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Native Integration & Ecosystem

An invisible and effortless synchronization with your existing infrastructure.

Flagship Feature

1-Click Installation

No more complex key management: install the official plugin and connect your store without writing a single line of code.

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Native Connection
WooCommerce & E-commerce CMS

Mobile Optimization (Admin)

Manage your conversations and metrics from your smartphone thanks to a fully responsive viewer interface.

Help Center & Automated Documentation

Enjoy a comprehensive help center and natively integrated SaaS documentation, designed to guide you step-by-step in optimizing your conversions.

Documentation

Hybrid Real-Time Sync

No more waiting hours. Your AI advisor is connected in real-time via webhooks for instant catalog updates (stock, prices, images).

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Automatic Synchronization

Scheduled synchronization with the WooCommerce API. Real-time stock, promotions, new arrivals — everything is up to date without manual intervention.

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Multi-Tenancy SaaS

Multi-client architecture with data isolation per project. Every client has their own catalog, knowledge base, and widget.

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Security & Authentication

Supabase SSR authentication, Row Level Security, route protection middleware, and complete data isolation per project.

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Auto Catalog Cleanup

The synchronization intelligently detects and removes outdated products that are no longer found on WooCommerce for a 100% clean catalog.

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Premium SaaS Interface

Enjoy a clean, sleek, and modern dashboard design. A reimagined navigation system for a smooth, professional, and intuitive user experience.

Nested Channel Groups

Organize your various contact methods in a clear and hierarchical way. Group multiple numbers or forms behind a single button to keep your customers' interface clean.

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Instant Widget Loading

The chat widget appears with an elegant fade-in animation, permanently eliminating the white flash for flawless visual integration.

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Optimized Performance Engine

The response pipeline is fully instrumented with performance tracking to identify and eliminate slowdowns. Faster responses guaranteed.

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