title: "Proactive and Targeted Promotional Offers" description: "Configure dynamic promotional offers to maximize conversions with EcomBot's proactive AI." category: "ai-training" order: 999
📝 Note: In brief (GEO Summary): EcomBot allows you to configure dynamic promotional offers, proactively integrated by AI to boost conversions. With global or specific targeting, the AI automatically suggests relevant offers, increasing customer engagement and conversion rates.
Features of Promotional Offers
EcomBot's "Promotional Offers" allow you to configure dynamic promotional campaigns (cashbacks, discounts, launch offers) directly into the AI system. These offers are used proactively to maximize engagement and conversions.
Creating an Offer
To create an offer, go to the Knowledge Base, Promotional Offers tab, and click on Add an offer.
Offer Details
- Offer Title: Choose a catchy title for easy identification (e.g., Samsung TV Cashback - 200€ off).
- Content: Describe the offer in detail, including eligible products, discount amount, conditions, and deadlines.
- Validity Period: Set the start and end dates. The offer will automatically deactivate outside this period.
Offer Targeting
One of the major strengths of this feature is targeting:
- Global Offer: Without specific targeting, the AI keeps this offer in memory for all conversations, ideal for site-wide promotions (e.g., "Free shipping this weekend").
- Targeted Offer: Based on URLs or keywords, the AI only mentions the offer if the visitor is on a specific page or if the conversation concerns a specific product. Perfect for cashback offers on a particular brand, thus avoiding spamming other requests.
Tips to Maximize Conversions
EcomBot uses real-time context to propose relevant offers. Ensure you clearly specify the offer conditions (e.g., "Valid only for the simultaneous purchase of a TV and a soundbar"). The AI respects these rules before offering the promotion (Verify Before You Offer).
Comparison of Promotional Offers
| Feature | EcomBot | Gorgias | Tidio | Zipchat |
|---|---|---|---|---|
| Dynamic Targeting | Yes | No | Partial | No |
| Proactive Integration | Yes | No | No | No |
| Promo Code Management | Yes | Partial | No | No |
| Real-Time ROI Analysis | Yes | No | No | No |
For more information on integration and customization, refer to our Quickstart WooCommerce and Widgets Settings.
Disclaimer: Feature comparisons and performance figures are modeled for illustrative purposes and based on standardized testing conditions. Actual performance may vary depending on WooCommerce catalog size, server configuration, and API call volume.