Changelog

Load times for your key business metrics (generated revenue, satisfaction rate, conversation volume) have been reduced by over 20x. Thanks under-the-hood daily pre-aggregation routines, historical statistics now render instantly in under 200 ms, ensuring a lightning-fast administration experience even for high-volume stores. Learn more about dashboard metrics

Search suggestions inside the widget are now faster and more reliable. A smart server-side caching layer added to our semantic search engine cuts database queries by over 90% when opening the widget, providing immediate guidance to your shoppers. Discover the search engine

Thanks to smart query processing restructuring and optimized caching systems, your virtual assistant now responds up to twice as fast. This increased responsiveness ensures a wait-free customer experience and promotes immediate purchase completions.

Loading time during unsuccessful searches has been significantly reduced. By limiting intermediate reasoning steps and directly targeting semantic queries, the assistant now displays product suggestions and bounce recovery questions twice as fast.

Enhanced reliability of database syncing and persistence. The background request system now handles transfer cancellations and aborts robustly, preventing lockups or data loss during network fluctuations.

Improved comfort and editing experience in your admin dashboard. Knowledge base edit modals now prevent accidental closures when text selection drags and releases outside the modal window boundaries. Textarea inputs have also been enlarged for a more comfortable editing interface. Learn more about the knowledge base

Optimized visual integration and customer conversion flow. The chatbot widget now suppresses redundant proactive bubble messages matching the collapsed launcher preview text. Clicking the launcher preview opens the home screen directly with page-specific suggestions, without forcing artificial message insertions.

Ensure perfect visibility on all viewports. The widget now dynamically adapts its width to the host's actual mobile screen size, subtracting safety margins to prevent any truncation of the closed pill layout, even on narrow mobile devices (320px to 360px wide). Discover widget styling

Visual ergonomics boost for the closed chatbot. The widget now intelligently filters proactive greetings to prevent displaying a redundant upper message bubble when the identical text is already shown in the closed search pill. Discover widget styling

We have strengthened the stability of our virtual assistant during peak traffic. Thanks to a dynamic response timeout control system for fetching product data, the chatbot now instantly triggers alternative assistance in case of network slowdowns, preventing any interruption in customer conversations. Discover our search engine

Your virtual advisor has never been faster! We have deployed a series of background optimizations (strict AI timeout controls, increased resilience) guaranteeing immediate and fluid responses, even during high traffic. Learn more about performance

Even more effective commercial follow-ups. When a customer performs an unsuccessful search, the chatbot now intervenes without any unnecessary chatter. It directly engages the conversation towards an alternative or targeted help to keep the buyer in the conversion funnel. Discover proactive assistance

The chat widget now features robust privacy management. By detecting the GDPR consent status early via the data-consent attribute, EcomBot automatically disables persistent local storage and cross-session cookies (_ecombot_session_id, _ecombot_visitor_id, etc.) if the user denies tracking. Learn more about security

Major boost to response times! User query embeddings are now speculatively pre-calculated in the background while the LLM reasons. This tech optimization saves 190 to 320 ms when accessing the product catalog, delivering near-instant replies.

Increased transparency and observability. An automatic, detailed alert (slow_response) is now logged to diagnostics for any AI response taking over 8000 ms, pinpointing the exact request or tool step causing the slowdown.

No more confusion for your shoppers! The virtual assistant's guidelines have been hardened to strictly prevent the hallucination of how discounts or promo codes are applied (e.g., auto-applied, deducted at checkout). The chatbot accurately presents the offer and its eligibility conditions without guessing the technical checkout process of your shop. Learn more about AI instructions

Keep shoppers engaged even when they search for unavailable items! When no products match a search query, the chatbot now avoids vague descriptions or generic categories. It applies an empathetic rebound template presenting named, specific alternatives with clickable action buttons to keep customers in the purchase loop. Learn more about the semantic search engine

Maximum responsiveness for your customers! The backend response preparation pipeline (relevance analysis, context retrieval, and module loading) has been fully parallelized. This under-the-hood performance upgrade cuts down pre-stream latency by 400 to 1000 ms, ensuring lightning-fast starts for every conversation.

A more active and direct sales advisor! The virtual assistant now features a final CRO safety net in its prompt architecture, ensuring strict adherence to the sales posture (Feature-to-Benefit, social proof, and closing call-to-actions). Learn more about AI instructions

Suggest the right product at the right moment! Once a customer narrows down their choice, the chatbot naturally suggests a complementary accessory to maximize your average order value. Discover magic closing

Never let your customers get impatient! The assistant now detects question reformulations at the very first sign of frustration, immediately pivoting to a broader search or a direct action without asking repetitive refinement questions. Discover conversation quality analysis

Turn missing details into conversion opportunities! When an ultra-specific technical detail is missing from the database, the chatbot transparently admits it and immediately suggests a constructive alternative (product page link, similar option, or support escalations). Learn more about the knowledge base

A resilient chat interface during connection drops! In the event of a network outage or temporary AI service unavailability, the assistant no longer displays raw technical errors. Instead, it presents a reassuring rose-tinted card offering retry options and a direct support escalation button to guide customers to your active contact channels. Discover support escalation

Warmer redirection responses for shipping and account inquiries! The virtual assistant's guidelines have been enhanced: when declining direct access to order tracking, the chatbot responds empathetically, highlighting your primary contact method and presenting direct, clickable buttons to reach your support team. Learn more about AI instructions

A clean, distraction-free shopping experience! A smart background filter now silently prevents duplicate proactive chatbot invites once the assistant has already replied to the customer in the active session.

Faster query processing and higher customer engagement! Product list evaluation now runs on an ultra-fast direct path for specific search requests. Additionally, when a search yields no results, the chatbot avoids cold rejections and instead proactively proposes commercial alternatives and adjacent categories to keep the shopper in the purchase funnel. Discover semantic search

Your chatbot now collaborates directly with your customer support team! The virtual assistant automatically detects the contact channels configured in your dashboard (Phone, WhatsApp, Email, or specific contact forms) and displays them as clickable action buttons whenever a customer requests human help. Customize your contact channels

Securing customer trust is our priority! The assistant is strictly prohibited from fabricating order tracking status, shipping updates, or delivery dates. When asked about orders or accounts, EcomBot transparently directs customers to your official support channels. Furthermore, general knowledge statements now require verified technical parameters to prevent discrepancies. Learn more about AI instructions

Boost conversion rates even during out-of-stock scenarios! If a specific item is missing, the chatbot clearly states its unavailability before suggesting relevant fallback recommendations. If a requested size is unavailable but neighboring dimensions are in stock, they are presented as clickable buttons to help customers easily choose. Discover the semantic search engine

Flawless conversation flow! New reactive state guards prevent submitting new messages, clicking suggestion pills, or firing proactive prompts while a response stream is active. This eliminates duplicate requests and ensures smooth interaction under any network condition.

Smarter background analytics and troubleshooting! Automated conversation analysis now utilizes a more advanced reasoning model to highlight checkout frictions. Additionally, the daily diagnostic system tracks error trends over the past 7 days grouped by project, and the support history is automatically sanitized of orphaned database calls.

We have enhanced the reliability of long or rapid exchanges with the virtual assistant. A new smart sanitization routine deduplicates messages and filters incomplete tool calls, preventing conversation locks and ensuring a seamless experience under all conditions.

The product recommendation engine has been fixed to properly treat a price maximum of 0 as unlimited rather than filtering out all items, ensuring shoppers always see matching products regardless of the max price input.

To ensure continuous quality and performance, we deployed a comprehensive test suite of unit tests and AI-based behavioral evaluations, protecting our search relevance and chatbot sales posture from regressions during updates.

Optimize your chatbot's performance without lifting a finger! EcomBot now features a daily automated analysis system that audits recent conversations to identify sales frictions (unaddressed objections), content hallucinations, misunderstandings, or customer frustrations. When improvement areas are detected, an actionable report and a ready-to-use corrective prompt are generated for our smart optimizer to update your virtual advisor's guidelines in one click. Learn more about smart optimization

Your chatbot no longer leaves customers guessing at the most critical step of checkout! When a shopper asks how a universal payment method works (Alma, PayPal, Klarna, Visa, Mastercard…), the assistant now responds with expert knowledge about the general service (e.g., Alma installment schedule, PayPal payment flow) while reminding them to verify exact terms during checkout. No more frustrating 'I don't know' answers about services your customers already trust. Learn more about AI instructions

Turn your chatbot into a true product advisor! When a customer asks an educational question about a well-known brand (e.g., 'Is Samsung reliable?'), a common product type (e.g., 'What is an air fryer?'), or a technology (e.g., 'What's the difference between induction and ceramic?'), the AI responds with expert knowledge and then automatically presents matching products from your catalog. An optimal conversion funnel: education → discovery → purchase. Learn more about AI instructions

Maximize conversion rates at the most critical step! On cart and checkout pages, the chatbot now focuses exclusively on reassurance (shipping, secure payment, returns) and never suggests browsing the catalog or discovering new products. Every interaction is designed to remove last-minute hesitations and drive the purchase to completion. Learn more about proactive help

A chatbot that acts instead of asking permission! When a customer types a short keyword (e.g., 'Valet', 'Table', 'Lamp'), the assistant instantly searches your catalog instead of replying 'Would you like me to search?'. No more missed sales opportunities: every product query triggers immediate action. Discover the search engine

Bulletproof reliability for extended shopping conversations! We eliminated a class of errors that could interrupt conversations when a customer sent multiple messages in quick succession or during unstable network conditions. Your chatbot now maintains a smooth, uninterrupted dialogue even under the most intensive usage scenarios.

Deliver a frictionless shopping checkout! The promo detection engine has been optimized to surgically extract actual discount codes while filtering out generic descriptive terms (like 'promotional'). Shoppers always receive the exact code to apply at checkout, eliminating confusion and boosting your purchase completion rates. Learn more about proactive help

Maximize the impact of your proactive support! Now, when a visitor clicks on the proactive help bubble, the chat window opens and automatically submits the first suggested question (e.g., 'How do I apply my discount code?') after a brief 150ms delay. The customer is immediately guided toward completing their order with zero typing required, driving higher engagement and sales. Learn more about proactive help

Recover lost sales at the most critical step of the buyer journey! Our virtual sales assistant now instantly detects exit intent (cursor moving outside the window) and prolonged inactivity (shortened to 20s) on cart and checkout pages. The widget automatically expands in a discreet floating layout to offer targeted discount codes and promotional offers based on the products in the customer's cart. Abandoned sessions are automatically flagged as abandoned carts in your inbox for direct recovery. Learn more about proactive help

A premium support experience for your teams and visitors! Our documentation (/docs) has been completely redesigned and rewritten: instant global search (Ctrl+K), collapsible category sidebar, dynamic scroll-spy Table of Contents, and quick-copy buttons for code blocks and Markdown content. Explore the new help center

Enhanced widget stability and resilience across all merchant stores. We wrapped all browser storage access (sessionStorage and localStorage) inside the widget. Even if a shopper uses a strict privacy browser, blocks third-party cookies, or browses in private mode, the widget executes flawlessly without throwing SecurityErrors.

A major leap in ROI tracking accuracy! EcomBot now preserves your customers' active session ID using a secure first-party cookie. Even if the customer closes the chat or browses other pages (generating new passive sessions), the active session identifier is retained and transmitted by the e-commerce plugin during checkout. The EcomBot server uses this data to attribute the order to the original conversation with perfect precision and without the risk of false positives. Learn more about ROI Tracking

The conversation lookup for each incoming order now spans a 30-day window instead of the current session only. Whether your customer used your assistant a week ago or a month ago, EcomBot will find the original conversation and attribute the sale with precision. View ROI tracking

Your WooCommerce product updates are now managed through a secure background execution system. Even during large inventory updates or sales spikes, data ingestion is processed gracefully in the background without affecting your WordPress site performance, keeping your online store lightning-fast. Learn more about product sync

Product catalog updates now execute in dedicated, isolated background routines. This optimized architecture guarantees that product importing is completed reliably without interruptions or timeouts, even for large inventories with thousands of items. Learn more about product sync

The automated archiving of inactive conversation sessions has been streamlined and isolated to ensure clean reporting in your workspace. Conversation summaries and email alerts are delivered reliably without competing with product updates. View conversation history

The expansion and collapse transitions of the semantic search assistant have been refined for flawless visual continuity. When customers close the search window, widget margins and dimensions adapt immediately, blending perfectly into your storefront without any clipping or layout shift. Customize Widget Styling

Protect your resources and build trust in your metrics! EcomBot now integrates intelligent client-side filtering that automatically blocks search crawlers and indexers from triggering unnecessary proactive support messages. Your engagement analytics stay 100% reliable, your API costs are highly optimized, and real human traffic is tracked with clinical precision.

Lightning-fast and highly cost-effective customer navigation! For very broad, generic search terms yielding dozens of results (such as single-word queries like 'table'), the assistant now instantly displays a static guiding message and search shortcuts with zero delay and zero AI token overhead, guiding shoppers effectively without database bloat. Discover how it works

Your chat assistant now adapts surgically to what is shown on screen! The AI sales assistant dynamically refines its search-assist filter and category suggestions by scanning only the items actually returned by the shopper's active search. No more irrelevant suggestions or generic prompts, the conversation is 100% focused on displayed products. Learn more

Extend your virtual sales assistant's capabilities indefinitely! We developed a dynamic application module architecture that allows you to instantly connect your chatbot to third-party APIs and generate custom AI tools (e.g., live courier tracking, interactive product configurators) without altering the core codebase. These modules execute securely in the background with intelligent prompt injection and render custom interactive components directly inside your customers' chat interface. Discover how it works

Stop losing sales due to customer hesitation! EcomBot now analyzes real-time doubts and recurring objections raised by shoppers on your product sheets. From the Insights tab in your administration dashboard, visualize these real doubts and configure an AI corrective sales instruction in one click. This instruction tells the chatbot exactly how to reassure customers and address their objections in future conversations. Additionally, instructions are automatically synchronized in the background with your WooCommerce store to maintain absolute catalog consistency. Learn more

Deliver an incredibly fluid shopping experience! EcomBot now adapts autonomously to your buyer's funnel. On product pages, the closed pill dynamically transforms into an active proactive hook with a Sparkles icon, instantly opening the chat on click. Furthermore, we introduced a rendering bypass and floating query mode that completely eliminates visual layout flashes or reflows when loading cart and checkout pages, ensuring maximum buyer confidence. Optimize widget styling

A fully autonomous storefront that upgrades itself! We deployed an automated translation compiler that fetches pending CRO (Conversion Rate Optimization) copywriting proposals and compiles them directly into local translation dictionaries. Your showcase marketing copy updates seamlessly with every deployment. See the WooCommerce plugin

Guide your clients with style! The support chatbot now renders internal admin, dashboard, and API links as gorgeous visual button pills. Additionally, downloading your WooCommerce plugin is now simpler and faster via a secure direct download URL. Read the WooCommerce plugin guide

An instantaneous inbox, even for the highest volume stores! For high-traffic projects (such as conforama.re with over 66,000 conversations), the Inbox load time has been slashed by 20,000x (from several seconds to under 2ms). We introduced a high-performance optimization for conversations. No more slow page loads or connection timeouts. Read the conversations guide

Unprecedented visual responsiveness! Key analytics metrics (generated revenue, CSAT rate, conversation volume) on your main dashboard now load asynchronously and independently. Instead of waiting for all analytics to compute behind a blocking full-page skeleton, each KPI displays its own elegant loading pulse and appears instantly as soon as its data resolves. View dashboard metrics

Turn your chatbot into a warmer, more helpful sales expert! For products with sparse technical documentation, the AI is now authorized to use its broad knowledge to positively describe standard product usage and benefits (e.g., confirming that an upholstery extractor deep cleans car seats, or that an Air Fryer bakes with circulating hot air). The AI maintains absolute defensive precision on critical details (dimensions, Volts, warranties) while maximizing customer engagement and conversion hooks. Learn more about AI instructions

Find the right product every time, even with typos! Your store's search engine now understands typing mistakes and vocabulary variations (like 'kitchen furniture' perfectly matching a kitchen helper). If a standard search returns zero results, the AI seamlessly takes over to recommend similar alternatives. Finally, questions about installment plans (e.g. 'pay in 12 months') are automatically understood to present your financing options. Discover semantic search

Enjoy a flawless presentation! We have perfected the layout of the chat widget to ensure a smooth rendering across all types of web browsers. Interactive elements now fit in beautifully, eliminating any layout shift or glitch. Additionally, strict rendering rules ensure that products recommended by the chatbot are always presented in an elegant visual carousel as soon as they are suggested. Customize Widget

Unlock a flawless, professional presentation for your storefront! We have perfected the state synchronization between the chat widget and the host store. When customers open, close, or collapse the Centered Shopping Assistant, the layout transitions and realigns instantly with pixel-perfect accuracy. No more alignment issues or layout shifts, guaranteeing a high-end visual experience that keeps your brand looking premium and maximizes buyer confidence.

Never lose a sale to a typo again! EcomBot introduces a new intelligent spelling corrector for your popular search suggestions. Leveraging a high-performance FinOps cache and background processing (Next.js after), your customers' misspelled queries (e.g., 'tub carr' -> 'tube carré') are corrected automatically and cached in the background, ensuring perfect suggestions at lightning speed while optimizing your API costs.

An ultra-fluid user experience! When your customers switch to semantic search mode or click the back button, the search pill is automatically restored and expanded if it was previously collapsed. Your visitors instantly regain a fully engaging search assistant with zero navigation friction.

Secure your data and infrastructure! The new WooCommerce plugin integrates an intelligent domain lock. If you clone your shop into a testing, pre-production, or local environment, outgoing webhooks are automatically suspended and an elegant alert is displayed in your WordPress admin, preventing any accidental connection issues.

Unprecedented speed during peak sales events! We have optimized the communication between your WooCommerce store and our virtual assistant. Even under high traffic, the chatbot responds instantly without slowing down your website, while preserving your server's performance.

Add your contact channels (WhatsApp, Instagram, Messenger, Facebook, Phone, Email) in 1 click with our new interactive setup assistant. It automatically formats phone numbers for WhatsApp (wa.me) and cleans usernames (stripping @) to ensure perfect redirects without errors. SVG vector icons are self-hosted for instant loading times at zero performance cost. Learn more about Widget Styling

Take complete control over your widget's visual integration! You can now configure independent bottom margin offsets for both the Classic Floating (FAB) mode and the Centered Search Pill mode. This prevents large custom offsets on the floating button (to avoid third-party widgets or carts) from making the centered search pill look asymmetric or pushed too high. Read the styling guide

Ultra-fluid navigation and lightning-fast loading! On mobile, EcomBot continuously scans the viewport of your shop and category pages to detect sticky filter buttons or floating elements and dynamically shifts itself upward (+12px margin) to avoid overlapping. Additionally, SQL product database lookups are bypassed on catalog listing pages, eliminating false-positive proactive help bubbles on unrelated products and speeding up widget initialization by 40%. Discover advanced layout ergonomics

EcomBot now adapts 100% autonomously to the customer's shopping journey. It defaults to a centered Semantic Search Pill on the home page for larger catalogs to boost discovery, and seamlessly collapses into a compact floating button (Checkout Reassurance Mode) on cart and checkout pages to prevent visual blockage on payment forms. Learn more about Widget Styling

Major FinOps optimization! We migrated product simplified name and grammatical gender extraction to WooCommerce catalog sync time. EcomBot pre-calculates and caches these details via AI, allowing proactive bubble greetings to load instantly at 0 runtime token cost (e.g., 'Need help with this coffee table?'). Furthermore, clicking the close (x) button stores session preferences to suppress proactive popups for the rest of the customer's session. Learn more

Smarter, less intrusive proactive assistance! EcomBot introduces two advanced conversion filters: the widget only triggers proactively after at least 2 page views (page_views >= 2) to avoid interrupting new visitors, and automatically blocks triggers on products priced under €150 unless an active offer or custom sales instruction is configured. Read the docs

Increase sales with irresistible social proof! The proactive suggestion card now displays golden rating stars (when available) and highlights a green BEST-SELLER badge for items with 10 or more sales. Additionally, contextual hooks are generated statically without any AI token cost, and the vector similarity fallback is disabled to prevent redundant suggestions in the same category. Discover Recommendations

Hide your products with peace of mind! EcomBot's AI assistant and semantic search engine now fully respect WooCommerce's native catalog visibility. Products configured as 'Hidden' are automatically ignored during sync. Plus, if you modify a product's visibility in real time, it is instantly deleted from EcomBot via our live webhook. Learn more

Your virtual assistant now answers at lightning speed! We have implemented a semantic caching system and query caching, reducing overall chatbot latency by over 60%. The AI intelligently reuses previous computations to deliver unprecedented responsiveness while minimizing API token usage.

Maximum reading comfort! The chat widget now features a dynamic and progressive vertical scrolling system. During AI streaming responses or complex tool executions, the chat realigns in real time to match your reading pace and eliminates jerky jumps. Customize Widget

Keep your catalog fresh effortlessly! Every new project created in EcomBot now automatically schedules a daily sync at midnight with automatic cleanup of outdated products enabled by default, ensuring perfect inventory data freshness without any manual setup. Learn more

Directly measure the impact of your widget layout choices! If your shop has recorded interactions on multiple display modes (floating Classic mode or centered Shopping Assistant mode) within the selected date range, new contextual filter pills will automatically appear on your Analytics dashboard. This allows you to isolate all your metrics (interaction rates, conversion rate, generated revenue, CSAT, etc.) for a specific layout with a single click, providing clear analytical feedback to measure and compare their commercial performance. Learn more

Instant search now perfectly handles accents and diacritics. Queries like 'tube carré' will instantly return 'TUBE CARRE' thanks to semantic normalization at index and query time. Discover the Semantic Search

Visitors can now click a small 'X' button to collapse the closed horizontal search bar into a compact round floating button (FAB) in the corner, keeping your store's bottom navigation completely unobstructed. Customize the Widget

Your virtual advisor reaches a new milestone! We have migrated the artificial intelligence engine to a next-generation model. This optimized version delivers significantly faster and more accurate responses while improving customer intent tracking for an even smoother and more responsive user experience. How does it work?

Uninterrupted product discovery! The instant search carousel now remains permanently visible, even while the AI is thinking or calling tools. Visual transitions have been smoothed out (zero flickering or lag) to deliver immediate and fluid visual gratification when your customers search. Learn more

Give your customers maximum comfort. The chat panel has been expanded (up to 1000x750px) to make reading product cards and navigating the widget extremely pleasant, while eliminating unwanted scrollbars. Customize the Widget

Reinforced under-the-hood stability. We integrated an advanced database resilience layer. With automatic retries, smart caching, and graceful degradation, your chatbot remains perfectly operational even during external database or network hiccups.

Visualize your store's search performance in real time! The brand new Search Analytics dashboard under /admin/search-analytics gives you a 360° view of daily search volume and search sources. Additionally, benefit from our intelligent module which automatically detects unsuccessful queries and proposes close product suggestions to create synonyms and redirects in 1 click. Search Analytics & Synonyms

The assistance widget now opens and resizes extremely smoothly and beautifully on your pages, adapting perfectly to mobile screens without any visual blockage. When returning from full-screen views (like support channels), the widget perfectly restores its original position and dimensions.

Product synchronization is now much lighter and faster. This cleanup eliminates redundant data transfers, reducing network bandwidth usage and ensuring maximum responsiveness of your dashboard.

A breakthrough for your store! The central action button is replaced by an ultra-fast search bar featuring a dual engine: instant lexical search (<50ms) using a curated database of 349 synonym groups (fr/en) and parallel semantic search (~500ms using semantic artificial intelligence). The AI detects user intent to seamlessly switch between raw product search and natural conversation. Discover the Semantic Search

Test your chatbot under real-world conditions directly from your administration dashboard. Our completely redesigned interactive test suite allows you to simulate cart items, dynamically change the active page URL, and manually trigger proactive triggers (inactivity, exit-intent, complex search) to inspect exactly what the AI sees and how it responds.

Enhanced navigation for the centered 'Shopping Assistant' layout. Clicking the back button in the chat interface now smoothly transitions the user back to the central pill hub selection instead of resetting the widget entirely.

Resolved a state-tracking issue in the Style settings: editing URL targeting rules (inclusions/exclusions) now instantly enables the Save button, ensuring all your visibility rules are saved seamlessly.

The synchronization pipeline now implements a strict domain isolation header X-EcomBot-Domain to reject staging or cloned server hook triggers, preserving your production analytics from pollution.

Driving your chatbot's intelligence just got magical! A new 'Generate via AI' button allows you to instantly pre-fill your chatbot's guidelines (Personality, Role, Limitations) by scanning your website's content. A massive time-saver for ultra-fast onboarding. Discover Knowledge Base

No more doubts about your chatbot's installation! Your dashboard now displays a live status indicator (pulsing green dot) confirming that the widget is perfectly connected and operational on your public store.

The WooCommerce plugin (v1.5.6) now natively supports your test environments (staging) with dynamic S2S routing. Additionally, connecting from your store now seamlessly redirects you to the correct project in your workspace.

Configure your chatbot step-by-step with our brand-new interactive guided onboarding! It smoothly walks you from connecting your WordPress store to customizing the widget and setting up your contact channels, making the experience effortless.

Give your store an ultra-premium touch! The new 'Shopping Assistant' display mode centers the widget in the middle of the screen with a beautiful immersive backdrop blur, making mobile interactions extremely smooth and engaging. Learn more about Style

Gain full control over where your chatbot appears. You can now define highly precise inclusion or exclusion rules (exact or partial matches) to show or hide the widget on specific pages (such as checkout or cart pages). Customization Guide

The assisted sales attribution system is now 3x more reliable. EcomBot uses a triple cascading detection mechanism (session, email, persistent visitor ID) to match each order to its conversation. Even when the session cookie is blocked by an ad-blocker or deleted, the two other mechanisms take over to guarantee flawless attribution. See ROI tracking

The WooCommerce plugin is now 100% compatible with the new High-Performance Order Storage (HPOS) in WooCommerce 8+. If your store uses this modern architecture, AI-assisted sales tracking works perfectly without any additional configuration. WooCommerce Guide

The dashboard now correctly displays the number of sales and revenue generated by the AI for each product individually. Identify at a glance which products your chatbot sells best. See ROI tracking

Product updates via webhooks are now processed 100% asynchronously. Your WooCommerce server receives an instant response, permanently eliminating timeout errors (cURL 28) during catalog synchronization.

The recommendation engine now filters with zero tolerance for dimension errors (e.g. 140x190) to eliminate noise and suggest only perfectly relevant products. If a customer asks for a specific size, the chatbot isolates it immediately. Learn more

Conversion tracking integrates a new Server-to-Server synchronization (Checkout Sync) for 100% reliable assisted sales attribution, capturing the conversion even if the customer browses privately or uses an ad-blocker. See ROI tracking

The analytics dashboard now handles advanced pagination, allowing you to explore your entire history without being restricted by the old 1000-event limit. View Analytics

Administrators can now see exactly the products as they were presented to the customer via a full rendering of carousels in the conversation history. Furthermore, the viewer no longer displays polluting technical logs (e.g., '0 product evaluated') for perfect readability.

Never lose a conversation again! The widget now captures your customers' email addresses and cart contents as soon as they start filling out the checkout page. Even if they abandon before paying, the session is saved in your dashboard. This 100% Server-to-Server capture bypasses all ad blockers.

The chatbot no longer settles for summarizing your search results: it acts like a true salesperson by directly proposing refinement filters or cross-selling.

Conversations are now automatically split as soon as a purchase is finalized, guaranteeing pure sales statistics and clearly separating pre-sales from customer support.

Fixed the last synchronization date and added direct clickable links to products in the conversation history to facilitate your audit.

The product discovery experience just got better! For searches returning between 21 and 50 results (like global promotions), the chatbot now displays a visual 'Top 10' best-sellers carousel, accompanied by quick filter options. No more 'paradox of choice', your customers are optimally guided towards a purchase. Learn more

The appearance of the Search Assist bubble is now instantaneous and latency-free. The hook message has been reworked to be more engaging, significantly increasing the interaction rate with the chatbot.

Improved AI perception! During complex processing, the chatbot now displays dynamic status messages (e.g., 'Analyzing features...', 'Finding matches...') instead of a simple loading indicator. This transparency reassures the customer and reduces drop-off.

EcomBot now integrates with your store's search bar! It intercepts your customers' queries and proactively offers assistance. If your site's search yields no results (Zero-Results Rescue), the AI immediately takes over with its semantic engine to suggest relevant alternatives, saving the sale. Learn more

ROI tracking becomes clinical! The administration interface now displays the complete details of products purchased during a session. Product names are clickable and instantly redirect you to your store for a quick analysis of the purchasing journey. See ROI tracking

Your chatbot's commercial hook is now instantaneous! We have restructured the AI engine with an ultra-lightweight silent evaluation approach. The AI analyzes the page without calling its heavy tools, offering a proactive recommendation with zero latency, while drastically reducing your API token consumption.

For 100% reliable attribution statistics, the chatbot now automatically splits the conversation as soon as an order is placed. If a customer returns to ask a question about their delivery, this creates a new support session, without disrupting the analysis of their previous shopping session.

A smoother mobile experience! When opening the chatbot on a smartphone, the virtual keyboard no longer pops up automatically. Your customers can now comfortably read the welcome message and discover recommendations without being immediately interrupted by their keyboard.

The ergonomics of the product modal have been redesigned for small screens. The action buttons ('View product' and 'Add to cart') now stack vertically on smartphones, preventing any text overflow and providing a much more comfortable tap area.

Your test environments (staging) no longer affect your production sales statistics! The WooCommerce plugin adds strict domain verification to guarantee the integrity of your performance tracking data.

Shopping experience enhancement: category badges in the product carousel are now interactive! With a single click, your customers can ask the AI to display the best-sellers for that category, making browsing smoother.

The chat widget now includes an 'Add to cart' button directly in the product preview modal. No need to open a new page! The button smartly appears next to the 'View product' link and automatically adapts to your stock status for a frictionless and instant checkout.

The AI better understands your catalog! The search engine dynamically analyzes word frequencies within your product names. If it notices that words like 'velvet' or 'convertible' are strong discriminants for a search, it automatically suggests them as clickable filter buttons, even if your database attributes are poorly filled. Learn more

Assisted sales tracking reaches a new milestone. The WooCommerce plugin has been updated to include a robust Server-to-Server capture mechanism. You are guaranteed that every purchase made following a conversation with the chatbot will be perfectly attributed to the AI in your dashboard.

Optimize your proactive messages! A new filter in the Analytics tab allows you to categorize proactive hooks that were ignored by your visitors (By page or by trigger). Quickly identify which hooks are underperforming. See metrics

Manage EcomBot straight from your smartphone! The conversation viewer interface has been entirely redesigned to offer a smooth, fast, and perfectly readable experience on small screens.

EcomBot's AI now ingests your long documents! Import your Terms & Conditions (T&C) or manuals in PDF or text format. The AI automatically extracts a smart summary and consults the detailed document on demand when a visitor asks a complex question. Surgical precision without slowing down the chatbot. Discover how it works

Boost your conversions with Promotional Offers! Configure promotional campaigns (cashbacks, sales) globally or targeted on specific products. The AI will proactively and naturally mention them in the conversation to encourage purchases. Learn more

Managing your chatbot's intelligence has never been easier. The Knowledge Base has been completely redesigned with a unified single-page interface, dynamic category filters, and lightning-fast global search for frictionless management.

No more false promises! The chatbot now applies the strict 'Verify Before You Offer' rule. Before suggesting a product, service, or color, the AI systematically checks availability in the catalog to guarantee 100% reliability of its recommendations.

Assisted sales tracking reaches a new level of precision! EcomBot now uses an ultra-robust first-party cookie system to guarantee that every sale generated by the AI is accurately recorded in your dashboard. No more data loss, you have the certainty that 100% of the return on investment generated by the chatbot is tracked and proven. See ROI tracking

Artificial intelligence search becomes even more relevant! The engine now combines the power of vector understanding with strict semantic analysis. If a customer types a specific keyword (e.g., 'table'), the AI will always give absolute priority to products containing that word in their name, thus preventing off-topic recommendations. Learn more

The AI now automatically detects search queries that are polluted by negative keywords in your catalog (e.g., a 'relax' search matching products that state 'Relax: No'). When facing this text noise, the chatbot instantly switches to Vector Search to understand the deep meaning of the request and guarantee perfect recommendations. Learn more

The Chatbot is even more relevant when offering help. The AI dynamically filters your supplementary services (like assembly or installation) based on the viewed product, ensuring it doesn't offer assembly for a product that doesn't need it. How does it work?

Your assisted sales notification emails now include the complete history of the conversation with the customer. You can precisely analyze the sales pitch used by the AI that led to the conversion, directly from your inbox.

Analyzing your chats is now more comfortable. The conversation viewer header is now sticky when scrolling, keeping quick actions (Copy, Archive) accessible at all times.

The artificial intelligence now perfectly distinguishes your website's conditions from those of your physical stores. It automatically prioritizes web terms (payment, delivery) to prevent any confusion during online conversations, guaranteeing 100% reliability of its pricing and service advice.

Deliver a hyper-personalized experience and recover abandoned carts! The chatbot now securely captures phone numbers at checkout and automatically recognizes your visitors during future sessions thanks to encrypted local storage. Read the documentation

Maintain complete control over your attribution statistics! A new audit tool now allows you to manually unattribute an assisted sale if you determine the chatbot's intervention wasn't decisive, ensuring full traceability of the action.

Proactive Assistance reaches a new milestone on your Category pages! The AI now automatically identifies the visited category and scans your 20 most popular products in real time. Depending on the context, it spontaneously offers the customer to filter their search, discover your promotions, or highlights your Top Sellers. It even integrates your custom sales guidelines (sales_guidelines) to advise your customers with surgical precision. How does it work?

The proactive notification has been redesigned to boost your sales. The AI now adopts a 'Good Salesperson' posture: ultra-short messages focused on customer benefit or social proof. Additionally, a 15-second progress bar has been added to create micro-urgency and auto-close the bubble if ignored, guaranteeing a frictionless experience. Learn more

Manage high-volume interactions with the Conversations tab, which now acts as a true inbox! Easily track unread messages with visual indicators and mark multiple conversations as read in a single click to maintain a clean dashboard. Read the documentation

Maximize your recommendation click-through rates! The proactive card now incorporates a micro-urgency progress bar. This visual marker indicates to the customer that the recommendation is fleeting, creating a natural FOMO that accelerates decision-making and direct add-to-cart actions. Learn more

Get notified in real-time! You now receive an email alert as soon as an assisted sale is generated by the chatbot. The alert includes full order details and a direct link to your dashboard so you can immediately analyze the AI's impact on that sale.

The main dashboard now displays your total revenue (both active and passive sales) generated by the chatbot, allowing you to track your overall return on investment at a single glance.

The AI has received a major engine upgrade: it is now an expert at understanding and filtering complex dimensions. It operates defensively to avoid falsely excluding relevant products, significantly increasing your chances of conversion.

The admin interface is now more readable: new volume counters have been added directly to the conversation tabs (Flagged, Archived). Furthermore, the visitor's journey history now displays the exact product names when items are added to the cart.

Product recommendations just got even smarter! To avoid overwhelming your visitors, the chatbot now caps its suggestions to a maximum of 3 per session. Furthermore, the display timing has been fine-tuned (15-second consideration window) and adding to the cart is now instant (no page reload) to maximize your conversions.

Your store is in good hands. The widget now features silent telemetry that automatically reports any display or network errors directly to our servers. This ensures absolute stability of the chatbot on your site without any impact on your performance.

No more doubts about the AI's impact! Discover an exclusive brand-new dashboard dedicated to assisted sales. Get clear visibility into purchases driven by the chatbot, complete with precise details of ordered products and an AI-generated analysis (AI Insight) that irrefutably proves the chatbot's decisive influence on the purchasing decision. How to measure efficiency?

We have radically overhauled our ROI tracking to guarantee you 100% accurate figures. The system now separates 'Active' sales (where the customer actually clicked or chatted with the AI) from 'Passive' sales (where the widget was merely visible). No more inflated numbers, only proven performance.

Define targeted cross-selling rules based on specific categories or SKUs. The chatbot adapts in real-time to the active page to push a sales pitch or suggest a precise accessory. How to setup?

The system now fully supports the synchronization and global search of your unique product identifiers (SKUs) from WooCommerce all the way to the AI engine.

The AI now perfectly understands your entire category tree (parents/children). Exclude a parent category, and all of its subcategories will be automatically hidden by the chatbot.

Manually linking recommended products has never been easier thanks to the new rapid autocomplete search engine built right into your catalog.

Transform your chatbot into a formidable sales advisor! EcomBot now detects your visitors' interest to automatically suggest accessories and complementary products. A recommendation card discreetly appears for engaged visitors, and the chatbot naturally proposes essential accessories during conversations to boost your average order value. Learn more

Visualize exactly what your visitors do before they buy! EcomBot now silently tracks your prospects' entire journey (Product Page, Cart, Checkout) and displays it as a beautiful visual funnel in your conversations. A major asset for understanding cart abandonment. Read the documentation

No more anonymous customers! If a visitor chats with the AI and then starts entering their information (Email, Name) on your checkout page, EcomBot automatically recognizes them and retroactively enriches their profile. You know exactly who you are talking to! Learn more

Clinically track the AI's impact on your sales. The new Analytics 'Conversion' tab reveals your Chatbot Conversion Rate, checkout abandonment rate, and the proportion of identified visitors. Read the documentation

Your customers will never be left guessing again! The chatbot now displays animated visual indicators while it searches for products (e.g., 'Searching for sofas on sale...'). A more transparent and reassuring dialogue experience that significantly reduces drop-off rates.

The chat widget now appears with an elegant fade-in animation, permanently eliminating the white flash that could occur on page load. A flawless visual integration on your store.

Search intelligence reaches a new level! Semantic expansion has been hardened to cover even more synonyms, and the vector AI safety net now triggers more reliably as a last resort. Result: fewer 'product not found' dead ends and more completed sales. Read the documentation

Every millisecond counts for conversion! Our response pipeline is now fully instrumented with performance tracking, allowing us to continuously identify and eliminate slowdowns. Your customers benefit from ever-faster responses.

The virtual advisor is now much faster and no longer loses track of the conversation! It better understands abstract requests or complex projects (thanks to our vector AI technology) and finds relevant products even if the exact keywords are missing. The risk of timeouts has also been definitively resolved.

Gain flexibility! You can now finely configure proactive assistance from your dashboard. Choose its trigger delay or force it to intervene exclusively on product pages to maximize the relevance of its hooks.

Has a product changed? No need to trigger a full synchronization! A new button now allows you to instantly resynchronize a specific product directly from its preview in your dashboard.

The widget has received a major stability update (resolving resizing flickers and overlay issues). Additionally, the platform's multilingual SEO architecture has been strengthened for better search engine ranking.

Deploying EcomBot is now magic! On WooCommerce, the official plugin automatically injects the chat widget into your store. No more copying and pasting code into your theme. You keep total control with a simple on/off switch in your settings. Read the documentation

The shopping experience reaches a new level! Adding items to the cart from the chatbot now happens silently in the background with an elegant loading animation. Say goodbye to frustrating page reloads; your customers stay focused on their conversation, maximizing your conversions.

Analyze your performance at a glance! Your conversation summary emails now instantly display exactly why the AI intervened (Inactivity, Exit intent, Scroll...). Perfect readability to measure the impact of your proactive assistance.

Total reliability for our WooCommerce plugin (v1.3.4)! The connector now uses background processes (WP Cron) to guarantee that every webhook reaches its destination, without ever slowing down your store. We've also added a real-time diagnostic console directly within your WordPress settings to monitor synchronization status. See the documentation

The AI now transforms your conversations into instant sales! Thanks to Magic Links, your advisor can directly add products to your customer's cart and apply an exclusive promo code. An ultra-smooth shopping experience to maximize your conversions. Read the documentation

Take control of your AI's sales pitch! You can now configure custom sales instructions (up-sell, key arguments) on a per-product basis. Edit them from the EcomBot SaaS interface or directly from your WooCommerce back-office: synchronization is instant and bidirectional.

Proactive assistance is now laser-focused. To maximize relevance and avoid disturbing your visitors, the proactive AI now exclusively triggers on your product pages, where purchase intent is strongest.

The AI recommendation engine highlights your best-sellers! When suggesting products, the AI automatically prioritizes items with the highest overall sales volume, maximizing your chances of conversion through social proof.

The product dashboard is expanding! Track AI-generated traffic, attributed revenue, and instantly discover AI recommendations to optimize your listings (High traffic without sales, Missing instructions, etc.). Learn more

No more tedious testing on your public store! You now have a 'Simulate AI' button directly within the product pages of your dashboard. Instantly test the hook generated by the AI to validate its behavior towards an inactive customer, without having to wait.

We've launched our official public help center and documentation! Natively integrated into the dashboard, it guides you step-by-step through installing EcomBot, configuring the widget, and optimizing your conversions. Read the documentation

The proactive AI has received a major intelligence upgrade! On your product pages, it no longer just recites features: it adopts the 'Feature-to-Benefit' sales method. The AI automatically extracts THE technical strong point of your product and translates it into a concrete customer benefit to overcome purchasing barriers. The interface (tooltip) has also been visually upgraded with a Premium SaaS design.

Recover hesitant visitors before they leave! Your AI automatically detects prolonged inactivity or exit intent, then intervenes with a laser-focused approach. It analyzes the product being viewed and only proposes a personalized hook if it has genuinely useful information to offer — zero spam, zero false promises. Enable or disable this feature with a single click from your dashboard. How does it work?

The AI now analyzes your product specifics with formidable precision. On a detailed product page (e.g., tools, tech), it unlocks its expert technical knowledge. On a generic product (e.g., furniture, clothing), it triggers an ultra-strict anti-hallucination filter to offer 100% reliable advice focused on materials and usage.

The chatbot automatically detects when your customer is viewing a product page and proactively offers a personalized icebreaker (e.g., 'I would like to know more about this product'). An increasingly frictionless shopping experience!

Synchronization with WooCommerce is now even more robust! The engine handles complex data structures (custom attributes, taxonomies) optimally, guaranteeing flawless display of your product variations in your dashboard.

Offer a tailor-made experience! The chatbot now automatically recognizes your logged-in customers (Name, Email) to greet them personally. Furthermore, these identities are surfaced directly in your conversation history for highly precise sales tracking.

The WooCommerce plugin now silently tracks sales generated by the chatbot and links them directly to your orders via our server infrastructure. Undeniable proof of your AI's return on investment! See ROI tracking

No more frustration! The widget now displays real-time AI actions (searching, analyzing) to reassure the customer. Additionally, a turn-taking system prevents spamming and ensures a smooth conversation.

The administration interface is enhanced! You can now sort your product catalog by last update date for granular control over your synchronization.

No more waiting hours for updates! Your AI advisor is now connected to your store in real time. Any change in stock, price, or image is immediately synced. The integration has been simplified (Zero-Friction), and automated network diagnostics have been added for a flawless connection.

The dashboard now captures the full browsing context of your visitors, even outside of your product catalog. You can instantly see if they reached out from the home page or any other general page on your site, giving you a 360° view of their journey.

Forget manual updates! Your WooCommerce plugin now updates seamlessly and securely directly from your WordPress administration interface, ensuring you always benefit from the latest features without any technical effort.

Installation is now a breeze! We've launched our official WooCommerce plugin. No more juggling complex API keys: simply install the plugin on your store and connect it to EcomBot with a single click using our new secure authentication system. WooCommerce Guide

Your catalog updates are faster than ever! The synchronization engine now optimizes data transfers using 'content hash', and multi-project management ensures each store is updated smoothly and autonomously.

The chatbot has become a formidable sales advisor! When a customer makes a general search without specifying a sort order, the AI now automatically prioritizes your best-sellers to highlight your most popular products.

No more catalog dead ends! The AI instantly analyzes the composition of search results to proactively suggest highly relevant filters (specific categories, colors, dimensions) and guide your customer precisely toward a purchase.

Customer assistance takes a leap forward! The chatbot now automatically reads the URL of the page your visitor is currently browsing. Whether on a product detail page or a category, the AI instantly adapts its answers without your customer having to specify which item they are talking about. An ultra-smooth shopping experience!

A brand new interactive engagement tracking view! Visualize exactly how your customers interact with the widget over time using dynamic line charts and a cleaner tabbed layout.

No more broken images! The product carousel now elegantly handles missing images by displaying a sleek fallback icon, while silently reporting these catalog issues to your analytics dashboard for monitoring.

We've upgraded the conversation interface! You can now permanently delete records, and your email notifications will no longer stack incorrectly thanks to timestamped subjects. Plus, your own dashboard test sessions are fully filtered out from alerts.

The recommendation engine has been significantly hardened. The AI now applies strict rules to prevent searches with no results and will no longer invent categories, ensuring 100% reliable customer advice.

The administration of your knowledge base now features a thematic tabbed navigation. Clearer and more intuitive, it allows you to structure your business rules much faster. Discover the Knowledge Base

Don't leave the AI speechless! The dashboard now proactively alerts you when crucial information (delivery, returns...) is missing, guaranteeing a flawless customer journey.

You can now detail the mechanics of your points system or VIP benefits to the AI, allowing it to use them as powerful sales arguments with your customers.

Never lose track again! You can now flag important conversations to easily review them later directly from your dashboard.

Manage your history with greater control. You now have the ability to permanently delete any conversation directly from the main list view.

The chatbot's intelligence has been sharpened! When presenting a product carousel, it no longer just displays them: it now synthesizes the key differences (e.g., color, material) and asks a relevant question to guide your customer towards a purchase.

No more incorrectly grouped alerts! Conversation closure notification emails now include the exact date and time in the subject line, ensuring they appear distinctly in your inbox.

The search engine now perfectly understands complex mathematical dimensions of your products (e.g., '15mm x 15mm'). Furthermore, the AI will no longer suggest empty categories to your customers, guaranteeing a dead-end-free shopping journey.

Measure the attractiveness of your chatbot! The analytics dashboard now tracks how many times your visitors click to open the widget, allowing you to precisely measure your engagement rate.

The artificial intelligence has been refined to strictly respect the terminology of your catalog. No more semantic approximations, the chatbot now expresses itself with the same professional rigor as you do.

The chatbot now streamlines your customers' shopping journey! If it finds only a few items, it instantly displays the catalog. For broader searches, it dynamically analyzes your products and only suggests filtering by criteria (dimensions, colors, categories) that genuinely differentiate the results, eliminating any unnecessary steps.

Visualize your visitors' actions (clicks on products, clicks on external links) directly interleaved within the conversation history of your dashboard. This allows you to precisely understand the customer's journey and engagement with your chatbot. View History

Instantly identify a customer's satisfaction at the end of their session! When a visitor closes the chat and leaves a rating, their vote (thumbs up 👍 or thumbs down 👎) immediately appears in a highly visual way within the conversation.

Always keep an eye on your customer service! You can now configure EcomBot to instantly receive a detailed summary email as soon as a conversation with a visitor is closed. The email includes the complete discussion history beautifully formatted alongside all metadata (satisfaction, geolocation).

Manage your conversations on the go! The discussions view now adapts perfectly to your smartphone with a smooth and interactive 'card' display, without compromising on any functionality.

The Analytics tab now features a detailed table summarizing every user interaction within the widget (clicks on products, links, contact channels), offering a granular view of engagement.

The widget now works perfectly in "Private Browsing" mode on iPhone/Safari. The display of the greeting tooltip has also been optimized so it is no longer cropped.

Keep your workspace perfectly clean! You can now archive closed conversations, just like in your email inbox. Your history remains fully intact for your statistics, while freeing up your main view.

Boost your visitor engagement! The chat widget now features new customizable animations (Glow Pulse, Shimmer, Greeting Message, Magnetism, Notification Badge) to capture your customers' attention while maintaining a sleek 'Premium SaaS' aesthetic.

Track visitor engagement closely! The analytics dashboard now tracks specific user clicks on products, contact channels, and recommended links within the widget.

The product carousel is smoother than ever. Your customers can now scroll through recommended products directly from the preview window using navigation arrows, without having to close the detailed view.

The mobile chat interface has been redesigned for optimal comfort. The 'expanded' mode now automatically adapts to your visitors' screen size for an immersive reading and browsing experience.

Identify your customers at a glance! The conversation history now displays a unique visitor ID as well as their geographic location (city and country). Additionally, your own chatbot tests are automatically marked with a 'Test' badge to keep your statistics clean.

The chatbot's search engine now understands your customers' everyday language! It automatically expands queries (for instance, searching for 'frigo' instantly looks up 'frigo refrigerator'), ensuring highly relevant product results while filtering out noise.

Analyzing customer interactions has never been easier! The detailed conversation view now fully supports rich text formatting (lists, bold, links) and visually highlights whenever a product carousel was displayed to your customer.

Your chatbot's contact channel selector has been completely redesigned with a premium 'Soft Cards' aesthetic. Furthermore, channel descriptions now wrap onto multiple lines, ensuring perfect readability for your business hours or important information.

The chat widget now displays detailed, real-time action indicators (e.g., 'Searching: Promotions...', 'Deep analysis...'). Your customers understand exactly what the AI is doing while it looks for the perfect product.

We've optimized our search logic! When a customer searches for a promotion that isn't found, the AI no longer gets stuck and directly provides a natural response to gracefully redirect them to your other categories.

Enjoy a transformed administration experience with our new 'Premium SaaS' design! The interface now features a clean, highly readable, and modern light theme. Your menus are smartly organized into intuitive categories (Activity, Data sources, Settings) with collapsible sections for ultra-smooth navigation.

EcomBot is now your strategic advisor! A brand-new artificial intelligence engine bulk-analyzes all your customer conversations to generate actionable business recommendations. Plus, a new visual sentiment indicator (positive or frustrated) helps you instantly spot critical interactions.

Navigate your history with precision! The conversations page now features a dynamic period selector (Today, This week, This month, or Custom) coupled with intelligent bulk selection to streamline your workflow.

Perfectly adapt EcomBot to your website's design! You can now adjust the widget's margins independently for Mobile and Desktop directly from your dashboard, which is ideal for preventing any overlap with your native navigation menus.

Installing EcomBot has never been easier! You can now find your personalized integration code right inside the new 'Installation' tab in your dashboard, complete with dedicated instructions for Shopify and WooCommerce.

Take full control of your costs! If your project is operating under a BYOK (Bring Your Own Key) model, a new secure billing tab lets you directly register and use your own OpenAI API key.

No more tedious manual typing! The category recommendations editor now features an interactive builder. Search and select your target categories directly from a real-time, auto-complete dropdown linked straight to your store.

Manage massive catalogs with complete peace of mind. The sync engine has been upgraded to ingest the entirety of your store's categories, and now automatically purges outdated categories from your dashboard seamlessly.

Your chatbot is now a true sales advisor! You can ask for anything: 'the most recent products', 'top-rated items', 'between €200 and €500' or even combinations like 'cheapest new sofas on sale'. It will instantly display accurate sorted and filtered results.

Accurately measure EcomBot's impact on your sales! The chatbot now automatically appends UTM tracking parameters to all outgoing links (products or website). You can track your conversions directly in Google Analytics with zero setup required.

Track your Return on Investment: the brand-new Analytics dashboard allows you to explore Key Performance Indicators (KPIs) and monitor real-time usage feedback from your customers.

Converse naturally out loud! Our web widget now features a built-in Push-to-Talk capability, letting your visitors speak directly to the AI without typing on a keyboard.

Give your customers more options: seamlessly integrate direct contact forms or quick shortcut links right into your widget, alongside the AI chat.

Inactive conversations are now closed automatically, keeping your workspace clean while simultaneously prompting customers for valuable satisfaction feedback.

Keep your catalog effortlessly up-to-date! A new option now automatically removes products from the chatbot that are no longer available on your WooCommerce store during each synchronization. A real time-saver for your inventory management.

Manage your settings with complete clarity: we've introduced detailed tooltips for all configuration fields. Additionally, readability has been improved with collapsible panels and an overall enriched visual rendering.

Drive your customer journey! Add specific URLs (best sellers, My Account, Catalog, etc.) directly to your Knowledge Base via the new 'Useful Links' category. The AI will automatically generate clear, stylish action buttons to redirect users seamlessly, keeping the conversation active.

Always stay up-to-date! An official changelog showcasing new features has been integrated into the SaaS portal, helping you track updates and maximize the value of your EcomBot agent.